These Terms and Conditions ("Terms") apply to purchases made through cavlogy.com.

cavlogy.com is operated by Wuhan Xingfei Qiyuan Technology Co., Ltd.

By submitting an order through our website, you acknowledge that you have read and understood these Terms and agree that your purchase is subject to these Terms and any other applicable policies available on cavlogy.com.

Scope of These Terms

These Terms apply to purchases of products offered through cavlogy.com.

Additional policies may also apply to your purchase, including our Shipping Policy, Return & Refund Policy, Payment & Security Policy, Privacy Policy, and Product Support & Care information.

Where applicable, these policies should be read together with these Terms.

Product Information

We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, characteristics, pricing, images, and availability as accurately as possible.

CAVLOGY products may include:

Miniature Houses: Miniature architectural models, small-scale buildings, and decorative structures inspired by architectural forms and storybook settings.

Diorama Decor: Miniature forests, fairytale scenes, imaginative landscapes, and other miniature decorative environments.

Moss Terrariums: Moss-inspired decorative displays, miniature natural environments, and nature-oriented compositions.

Actual product appearance may vary slightly due to screen or display settings, photography and lighting conditions, manufacturing tolerances, material or finish variations, differences between product batches, or packaging and design updates.

Products featuring different materials, finishes, textures, colors, natural elements, or decorative details may have minor variations in appearance. Such variations are normal characteristics of materials and manufacturing processes and do not necessarily indicate a product defect.

We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.

If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.

Product Requirements and Usage Information

Certain CAVLOGY products may include or require components or accessories specified on the individual product page, such as assembly components, display bases, containers, miniature decorative elements, or other product-specific accessories.

Customers are responsible for reviewing product information, specifications, dimensions, materials, assembly requirements, care instructions, and intended use before purchasing or using a product.

Product design, components, materials, decorative features, and included accessories may vary between different models or versions.

Unless expressly stated otherwise, CAVLOGY does not guarantee compatibility with third-party replacement parts, accessories, containers, or other components not specified for the individual product.

Orders and Acceptance

After submitting an order, you may receive an automated order confirmation.

This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that your order has been shipped.

CAVLOGY reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving payment authorization failure, suspected fraud, unauthorized payment activity, inventory limitations, incorrect pricing or product information, shipping restrictions, duplicate or unusual orders, abuse of promotional offers, legal or regulatory restrictions, or other circumstances preventing reasonable fulfillment.

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider and applicable law.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Email: service@cavlogy.com

We will make reasonable efforts to assist before fulfillment begins.

However, we cannot guarantee that changes or cancellations can be completed once an order has entered processing, picking or packing, fulfillment, shipping preparation, or dispatch.

If an order has already shipped, the applicable Return & Refund Policy may apply.

Prices

Product prices displayed on cavlogy.com are processed in U.S. dollars (USD) unless otherwise indicated during checkout.

Prices may vary depending on the product model, product specifications, product variations, promotional eligibility, destination, applicable taxes, and shipping charges.

The final amount payable will be displayed during checkout before you complete your purchase.

CAVLOGY may update product prices for future purchases at any time.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order.

Taxes and Other Charges

Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.

International orders may be subject to additional charges, including customs duties, import taxes, brokerage fees, clearance charges, and local government or carrier fees.

Unless otherwise stated during checkout or required by applicable law, these charges are generally the responsibility of the recipient.

Payment

Available payment methods are displayed during checkout and may vary depending on customer location, device type, order value, and available payment services.

By submitting payment information, you confirm that you are authorized to use the selected payment method, the information provided is accurate and complete, and you authorize the applicable transaction amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

For additional information, please review our Payment & Security Policy.

Promotions and Offers

CAVLOGY may occasionally provide promotional benefits, including promotional pricing, discount codes, product bundles, limited-time offers, free or reduced shipping promotions, and other promotional benefits.

Promotional offers may include additional conditions such as start and end dates, minimum purchase requirements, product exclusions, geographic restrictions, quantity limitations, customer eligibility requirements, and usage restrictions.

Unless otherwise stated, promotional offers cannot be combined.

Discounts generally cannot be applied retroactively to completed orders.

CAVLOGY reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.

Any delivery timeframe provided is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances outside CAVLOGY's reasonable control, including carrier operations, customs processing, weather conditions, transportation disruptions, holidays, remote delivery locations, and local delivery conditions.

Customers are responsible for providing complete and accurate shipping information during checkout.

CAVLOGY products may include delicate miniature structures, architectural details, small decorative components, containers, intricate diorama arrangements, or moss-based elements.

We take reasonable measures to package products appropriately for transportation. Customers should inspect their orders promptly after delivery and contact us if products arrive damaged, defective, incorrect, or incomplete.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Please contact CAVLOGY before returning a product so our customer support team can review your request and provide the applicable instructions.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.

Damaged, Defective, or Incorrect Products

If your CAVLOGY product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.

This may include issues involving miniature architectural structures, decorative components, display bases, containers, assembly elements, moss terrarium components, or other product features.

We may request your order number, clear photographs of the product, photographs of the original packaging, a photograph of the shipping label where available, and a short video demonstrating the issue where applicable.

Please retain the product and original packaging until our customer support team has reviewed your request.

Depending on the circumstances, our applicable policies, and applicable law, available solutions may include a replacement, refund, repair where appropriate, or another suitable resolution.

Product Use and Care

CAVLOGY products should be used only for their intended purpose and according to the product instructions, technical specifications where applicable, safety information, care recommendations, and product-specific guidance.

Miniature Houses and Architectural Models

Handle miniature houses, architectural models, and delicate structural details carefully. Avoid unnecessary impacts, drops, excessive pressure, or forcing components into place.

Where assembly is required, follow the supplied instructions and ensure that the product is positioned on a suitable, stable surface.

Avoid unauthorized modifications or repairs that could damage the structure or its decorative features.

Diorama Decor

Handle miniature forests, fairytale scenes, landscape elements, and other diorama decorations gently to help preserve their composition and small decorative details.

Use appropriate cleaning methods for the product's materials. Avoid excessive moisture, harsh chemical cleaners, or rough handling unless the product instructions expressly indicate otherwise.

When moving a diorama display, support the main structure securely and avoid lifting it by delicate decorative components.

Moss Terrariums and Nature-Inspired Displays

Follow the care instructions provided for the individual product, including any guidance regarding moisture, light, temperature, ventilation, and placement.

Care requirements may vary depending on the materials, construction, and natural or moss-inspired elements used in the product.

Avoid exposing products to environmental conditions that may damage their materials or decorative features. Do not assume that a product is waterproof, moisture-resistant, or suitable for outdoor use unless this is specifically stated on its product page.

Indoor and Outdoor Use

Unless a product page specifically states otherwise, CAVLOGY products are intended primarily for indoor display.

Products should be protected from unnecessary exposure to rain, excessive moisture, extreme temperatures, prolonged direct sunlight, and harsh chemicals where these conditions may damage the product's materials, finishes, structures, or decorative elements.

Any waterproof, water-resistant, or outdoor-use claim applies only where specifically stated for the individual product.

Product Dimensions and Natural Variations

Measurements and specifications displayed on cavlogy.com are provided as product references.

Minor variations may occur due to manufacturing processes, measurement methods, material characteristics, natural textures, product batch differences, or design updates.

Products featuring miniature architecture, intricate decorative elements, natural-looking textures, or moss-based materials may show slight differences in color, shape, finish, proportions, or surface details.

Such variations do not necessarily indicate a defect.

Product Support and Warranty

Certain CAVLOGY products may include product support or limited warranty coverage where specifically stated.

Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page or in the applicable Product Support & Care information.

Warranty coverage is separate from statutory consumer rights.

Nothing in these warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Personal Use

Products offered through cavlogy.com are intended primarily for lawful personal, household, decorative, collecting, or gift use unless otherwise agreed by CAVLOGY in writing.

Unauthorized commercial resale may be restricted where reasonably necessary and permitted by applicable law.

Prohibited Activity

You may not use cavlogy.com or its purchasing systems for fraudulent transactions, unauthorized payment activity, abuse of discounts or promotions, manipulation of checkout systems, misuse of return or refund procedures, unauthorized resale where restricted, interference with website security, or other unlawful or deceptive activities.

CAVLOGY may take reasonable measures to protect customers, the website, business operations, and payment systems where suspicious activity is identified.

Intellectual Property

Unless otherwise stated, website content, including CAVLOGY branding, logos, product descriptions, images, graphics, videos, website layouts, design elements, and original written content, is owned by, licensed to, or used with authorization by CAVLOGY, Wuhan Xingfei Qiyuan Technology Co., Ltd., or the applicable rights holders.

Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization, except where permitted by applicable law.

Third-Party Services

CAVLOGY may use third-party service providers to support e-commerce infrastructure, payment processing, order fulfillment, shipping and logistics, customer support, analytics, advertising services, fraud prevention, and website security.

Third-party services may operate under their own terms and privacy policies.

CAVLOGY is not responsible for independent third-party services that we do not control, subject to applicable law.

Electronic Communications

By placing an order or contacting us electronically, you agree that CAVLOGY may communicate with you electronically where appropriate and permitted by applicable law.

Communications may include order confirmations, payment notifications, shipping updates, tracking information, customer support responses, return or refund communications, and security notices.

These communications help us manage your purchases and provide information related to your use of our Services.

Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy, subject to applicable consent requirements and your rights under applicable law.

Disclaimer

To the fullest extent permitted by applicable law, cavlogy.com and related website services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.

Product images and descriptions are intended to represent products as accurately as reasonably possible, but minor variations may occur due to display settings, photography, material characteristics, manufacturing processes, or other factors.

Nothing in this section excludes any guarantee, representation, or obligation that cannot legally be excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, CAVLOGY and Wuhan Xingfei Qiyuan Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from purchases, products, transactions, or use of our website where such limitation is permitted by law.

Nothing in these Terms excludes liability that cannot legally be excluded, mandatory consumer rights, or remedies available under applicable consumer protection laws.

Consumer Rights

Depending on your location, you may have statutory consumer rights relating to product conformity, defective products, repairs, replacements, returns, refunds, and cancellations.

Nothing in these Terms is intended to waive, exclude, or restrict rights that cannot legally be waived, excluded, or restricted.

Where mandatory consumer protection laws provide rights or remedies that differ from these Terms, those legal requirements will apply.

Changes to These Terms

CAVLOGY may update these Terms periodically to reflect changes in business operations, products or collections, website functionality, store policies, or legal requirements.

Updated versions will be posted on this page.

Your use of the website and purchases made after updated Terms become effective will be subject to the revised Terms to the extent permitted by applicable law. Changes will not retroactively remove rights that have already accrued or that cannot legally be restricted.

We encourage you to review this page periodically.

Contact Us

If you have questions regarding these Terms, an order, a CAVLOGY product, or our store policies, please contact us through our official customer support email.

Brand: CAVLOGY

Website: cavlogy.com

Legal Entity: Wuhan Xingfei Qiyuan Technology Co., Ltd.

Registered Address: Room 1, 7th Floor, Building 9, Zone C, Jinse Yayuan, No. 88 Changqing 1st Road, Jianghan District, Wuhan City, Hubei Province, China.

Unified Social Credit Code: 91420103MAEDWF7G5F

Customer Support Email: service@cavlogy.com

cavlogy.com is operated by Wuhan Xingfei Qiyuan Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

For order-related inquiries, please include your order number and the email address used during checkout so our team can assist you more efficiently.

CAVLOGY — Small Worlds, Lasting Wonder.